Shipping Policy
Effective Date: January 1, 2026
At Axion Aminos, we are committed to processing and delivering your orders as efficiently and securely as possible. Please review our Shipping Policy below.
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Processing times may vary during peak periods or promotional events.
Shipping Methods
All orders are shipped via USPS Priority Mail.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| United States | 2–5 Business Days |
Delivery times are estimates and may vary depending on weather conditions, carrier delays, and local delivery conditions.
Shipping Charges
All orders are shipped for free via USPS Priority Mail.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and shipping details.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
Axion Aminos is not responsible for delays, returned packages, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.
Lost or Damaged Packages
If your shipment is lost or arrives damaged:
Contact us within 48 hours of delivery or the expected delivery date.
Include your order number and supporting photos, if applicable.
We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.
Shipping Restrictions
Certain research products may not be available for shipment to specific locations within the United States due to applicable laws, regulations, or carrier restrictions.
Customers are responsible for ensuring compliance with all applicable laws and regulations before placing an order.
Research Product Notice
All products sold by Axion Aminos are intended strictly for laboratory and scientific research purposes only. Products are not intended for human consumption, therapeutic use, medical applications, or to diagnose, treat, cure, or prevent any disease.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Axion Aminos
Research & Development
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM EST
Response Time: Within 24 Hours
